Terms and Conditions
Last Updated: October 2025
Welcome to Royal Goyal Travels & Tours. By using our website royalgoyaltravels.com and our travel services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a booking or using our services.
1. General Terms
- These Terms govern the use of our website and services including car and van rentals, and tour packages.
- By booking with us, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract.
2. Booking & Payments
- All bookings are subject to availability.
- A booking is confirmed only after we receive full or partial payment as specified during the booking process.
- Payments must be made through the approved methods listed on our website or provided by our team.
3. Pricing & Inclusions
- Prices listed are in [local currency] and include applicable taxes unless stated otherwise.
- Prices may change without prior notice due to changes in fuel costs, taxes, or other external factors.
- Package inclusions will be clearly mentioned during booking. Any additional services requested may incur extra charges.
4. Cancellations & Refunds
- Cancellation requests must be made at least [X days/hours] before the scheduled service.
- Refund eligibility depends on the type of booking and cancellation timeframe. Some bookings may be non-refundable.
- In case of unforeseen events (natural disasters, strikes, government restrictions), we will try to reschedule or provide credit for future bookings.
5. Responsibilities of Customers
- Customers must provide accurate information during booking.
- Customers are responsible for their personal belongings during travel. We are not liable for any lost or stolen items.
- For rentals, customers must adhere to all traffic laws and return the vehicle in good condition. Damages caused by negligence will be charged to the renter.
6. Responsibilities of Royal Goyal Travels & Tours
- We ensure that vehicles and services are maintained in good condition.
- We will make every effort to deliver services as promised but are not liable for delays or changes caused by events beyond our control (weather, road conditions, strikes, etc.).
7. Travel Documents & Compliance
- Customers are responsible for carrying valid identification, travel permits, or any documents required by law.
- Failure to provide necessary documents may result in cancellation of services without refund.
8. Limitation of Liability
- We are not liable for injuries, losses, or damages incurred during travel except where caused by our negligence.
- Our liability is limited to the cost of the service purchased.
9. Intellectual Property
- All content on royalgoyaltravels.com including text, images, logos, and graphics are the property of Royal Goyal Travels & Tours and may not be used without permission.
10. Changes to Terms
- We may update these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
- These Terms & Conditions are governed by the laws of Nepal. Any disputes will be subject to the jurisdiction of the courts of [Insert City], Nepal.
12. Contact Us
If you have questions or concerns about these Terms & Conditions, please contact us:
Royal Goyal Travels & Tours
Email: royalgoyaltravels@gmail.com
Phone: +977 9704957659
Website: www.royalgoyaltravels.com
By booking with us, you agree to abide by these Terms and Conditions, ensuring a safe and enjoyable travel experience as we continue to “Make Travel Easier.”